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The Truth About Decked

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Keeping work vans and trucks organized is a mark of professionalism, but doing so is often a challenge without the right storage system.  In this Brand Spotlight, we’ll check out the products from DECKED, including its innovative drawer storage system.  Along the way, we’ll answer frequent questions like, “Is DECKED a good brand?” and “Are DECKED products good?”  Read on as we explore this company’s details.

DECKED Origins

As DECKED tells it, the inspiration for its drawer system came about after two decades of frustration relying on plywood and bits of hardware.  So, after beginning with an idea sketched on the back of a napkin, the initial DECKED team rolled up their sleeves and got to work.  As a result of three years of engineering, DECKED launched in 2013.

While company operations are based out of Ketchum, Idaho, DECKED highlights that its products are 100% made at its factory in Defiance, Ohio.

What Are The Reviews On DECKED Quality?

DECKED calls attention on its website to the more than 7,600 user reviews it has received which average a 4.8 rating (out of 5.0).  Comments like, “I purchased this product in hopes for a place to store some tools. It’s so much more. Very spacious and easy to install. Glad I purchased.” and “First of all, this product is hands down top notch quality!” represent typical reviews.  You’ll also see similar reviews on third-party sites. 

However, the company deserves credit for also including negative reviews on its website.  Given the overall amount of feedback, dissatisfaction is only natural among some customers.  There’s no consistent pattern of problems, but multiple comments talk about issues with the locks and water entering the drawers (which is not normal).  Regardless, DECKED responds to most of the negative reviews.

DECKED Customer Service Information

DECKED offers multiple ways for customers to reach out: By phone (208-806-0251), email ([email protected]), and an online form for warranty claims.  An FAQ section (which includes installation manuals) is available online, as are informational videos.  For an interesting read, check the dozens of employee bios that DECKED posts on its website.

DECKED Warranty Details

DECKED offers a limited lifetime warranty that its products are free of workmanship and material defects.  As is typical with most warranties from upfit companies, the coverage only applies to the original purchaser and is void in cases of misuse or neglect. DECKED requires customers to register their products to activate warranty coverage.

Popular DECKED Products

While DECKED offers a top-quality toolbox for pickup truck cargo beds, its drawer system is hands-down the company’s best-seller.

DECKED Drawer Storage System

The key to the DECKED drawer system is that it uses space that’s often taken for granted. You can add this equipment to a work van, pickup truck, or service body vehicle and still haul goods and larger equipment (you can stack up 2,000 pounds on DECKED storage drawers). In addition to helping things stay organized, the DECKED system keeps gear secure and free from moisture and dirt.

The DECKED Drawer Storage System works with most service body trucks as well as popular vans and pickups, including:

DECKED and Upfit Supply

Getting your work van set up with a DECKED system is as easy are reaching out to the professionals at Upfit Supply.  We’ll quickly put together a solution that meets your needs and budget.  Contact us today for personalized help.

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